Frequently Asked Questions

General

What is Pangea?

Pangea.app is an innovative platform that serves as the ultimate bridge connecting exceptional talent with forward-thinking companies seeking to fill contract roles. Our mission goes beyond just filling short-term positions; we aim to foster long-lasting partnerships that have the potential to flourish into full-time employment opportunities.

Our platform not only empowers companies to find the perfect match for their contract-to-hire engagements but also offers talented individuals the chance to showcase their expertise and build meaningful connections with potential employers.

At Pangea.app, we believe that every engagement is an opportunity for both companies and talent to discover mutual success and drive innovation in the world of work.

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Who is Pangea for?

Pangea.app is a platform designed to empower both companies and talent across diverse industries.

If you are a talented individual seeking contract-to-hire opportunities, Pangea.app is your gateway to exciting projects and long-term partnerships. We welcome skilled professionals from various industries to create a talent account and showcase their expertise. Join Pangea.app to connect with forward-looking companies eager to collaborate with freelancers like you.

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What is freelance work?

Freelance work embodies the spirit of independent entrepreneurship in the professional world. It refers to tasks or projects undertaken by self-employed individuals with specialized skills, known as freelancers. Unlike traditional employment, freelancers have the freedom to manage their own schedules and choose the projects they want to work on.

At Pangea.app, we recognize the value of freelancers in today's dynamic workforce. When you engage in freelance work, you gain the opportunity to collaborate with various clients, expanding your portfolio and honing your expertise. We encourage talented freelancers to join our platform, where you can showcase your skills to a wide range of companies seeking top-tier talent. Whether you're an experienced freelancer or just starting your freelance journey, Pangea.app is here to support and connect you with exciting contract-to-hire opportunities. Embrace the freedom and flexibility of freelance work while building meaningful relationships with clients through our platform. Let's embark on this journey together!

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Getting Hired

How do I get discovered on Pangea?

At Pangea.app, we provide you with two powerful avenues to enhance your visibility and get discovered:

  1. Apply to Jobs: One effective way to get noticed by potential employers is by proactively applying to jobs that align with your skills and interests. Explore the diverse opportunities listed on our platform and submit thoughtful applications that showcase your expertise and enthusiasm for the role.
  2. Optimize Your Profile: Your profile serves as your digital representation on Pangea.app, and an engaging and comprehensive profile can significantly boost your chances of getting discovered. Make sure to complete all sections of your profile, highlighting your experience, skills, and accomplishments. The more information you provide, the higher your profile will rank on our algorithm, increasing your visibility on the client-facing talent feed.
  3. Share Your Profile on Social Media: Leverage the power of social media to amplify your presence on Pangea.app. Share your Pangea profile across your professional networks to reach a broader audience, including potential clients and employers who might be seeking talent like yours.
  4. Utilize the Discover Feature for Cold Email Outreach: With Pangea Cosmic, you can unlock the full potential of the Discover feature. Leverage this tool to identify and connect with companies that match your preferences and expertise. Use cold email outreach to introduce yourself, showcase your skills, and express your interest in collaborating on their contract roles.

Remember, creating a strong profile not only showcases your capabilities but also helps clients understand how your unique talents can benefit their projects. By actively participating in both job applications and profile optimization, you maximize your exposure to exciting contract-to-hire opportunities on Pangea.app.

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How do I apply for a job on Pangea?

Applying for a job on Pangea.app is a seamless and straightforward process. Here's a step-by-step guide to get you started:

  1. Explore the Jobs Feed: Head to the Jobs feed, represented by the briefcase icon. Here, you'll find a wide array of exciting opportunities listed by category.
  2. Refine Your Search: Use the search bar to find jobs that match your specific skills and expertise. You can also utilize filters to refine your search based on time commitment and compensation preferences.
  3. Find Your Perfect Match: Take your time to browse through the available jobs and identify those that align with your skillset and interests. Read the job descriptions thoroughly to understand the requirements and expectations.
  4. Click "Apply": Once you've found a job that piques your interest, click the "Apply" button. This will initiate the application process for the selected role.
  5. Follow the Prompts: Pangea.app will guide you through the application process with prompts on your screen. Fill in the required information, such as your qualifications, relevant experience, and a personalized cover letter that highlights your passion for the role.
  6. Submit Your Application: Double-check all the information you've provided and submit your application. Our platform ensures that your application reaches the company seamlessly.
  7. Stay Informed: After applying, you can keep track of your applications through the "Applied" section. Companies may reach out to you for further steps in the hiring process, so make sure to check your messages regularly.

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What is the difference between hourly and per deliverable compensation?

On Pangea.app, we offer two distinct compensation models to cater to different working styles.

  1. Hourly Compensation: When you choose to work by the hour, you will invoice your client for the total amount of time spent on their project during the week. This model provides flexibility, as you get paid for the exact number of hours you put in, making it ideal for tasks that require varying levels of effort.
  2. Per Deliverable Compensation: With per deliverable compensation, you agree on a fixed rate for completing a specific creation or project. For instance, you might set a rate of $50 per blog post. Regardless of the time invested, you will receive the agreed-upon amount once the deliverable is completed. This model suits well-defined tasks and allows for easier budgeting and project planning.

Both compensation options have their merits, and you can choose the one that best aligns with your working preferences and the nature of the project. At Pangea.app, we value your autonomy and aim to provide you with the compensation model that suits you best.

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What is a good example of a cover letter?

Your cover letter is the place to convey your interest and excitement for the role. It’s best to keep your cover letter short and to the point, around 3-5 sentences.

Your cover letter should include the following elements:

  1. An introduction. Make sure to address the client by their first name. (ie. Instead of 'Hey, Pangea!' say 'Hey, Adam!')
  2. A sentence or two about why the role intrigued/interested you
  3. A sentence or two describing how your skills and experience would be an asset to the client
  4. A conclusion/final high-impact statement
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Your Profile

What should I do after signing up?

Congratulations on signing up as a freelancer on Pangea.app! Here are the next steps to kickstart your journey:

  1. Create a Comprehensive Profile: Your profile is your digital representation on Pangea.app, and it's essential to make it stand out. Fill out all the relevant sections, including your skills, experience, education, and featured work. A well-crafted profile increases your chances of getting noticed by potential clients.
  2. Upload a Professional Profile Picture: A high-quality and professional profile picture can leave a positive first impression on clients. Choose a picture that reflects your professionalism and aligns with your personal brand.
  3. Set Your Base Rate and Availability: Determine your base rate, the minimum amount you are willing to work for per hour. Also, indicate your availability, so clients know when you are open for new projects.
  4. Start Applying to Open Contract Roles: Explore the Jobs feed and apply to contract roles that match your skills and interests. Craft personalized and thoughtful applications that showcase your expertise and passion for the specific projects.
  5. Stay Active and Engaged: Regularly check the platform for new opportunities, messages from clients, and updates. Stay engaged with the Pangea.app community, join discussions, and interact with other freelancers and clients.
  6. Leverage Cosmic Subscription (optional): Consider upgrading to the Cosmic subscription plan if you want access to premium features that can enhance your visibility and increase your chances of getting discovered by clients.
  7. Provide Outstanding Work: If you land contract roles, deliver exceptional work to your clients. Positive feedback and client satisfaction can lead to repeat business and positive reviews, further boosting your reputation on the platform.

By following these steps, you position yourself for success as a freelancer on Pangea.app. Our platform is designed to connect talent with exciting contract-to-hire engagements, and with your dedication and skills, you can unlock numerous opportunities for growth and professional development. Welcome to the Pangea.app community, and we wish you the best in your freelance journey!

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What is Pangean status?

Pangean status is a metric that reflects the extent of a freelancer's activity and engagement on the Pangea.app platform. It measures how much a freelancer has worked through the platform and indicates their level of experience and involvement within the Pangea community.

As freelancers actively use Pangea.app to apply for jobs, complete contracts, and participate in various projects, their Pangean status increases based on their cumulative activity. This status serves as a representation of their commitment, reliability, and dedication to their freelance work on the platform.

A higher Pangean status may provide additional benefits or privileges, such as increased visibility to clients or access to exclusive opportunities. It can also be an indicator of a freelancer's reputation and performance within the Pangea.app ecosystem.

Pangean status plays a crucial role in helping clients discover and connect with talented freelancers who have demonstrated a track record of success and reliability. For freelancers, it serves as a testament to their commitment to their craft and their dedication to delivering high-quality work on the Pangea platform.

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How do I change my email?

To update the email address associated with your Pangea account, follow these steps:

  1. Access Account Settings: Log in to your Pangea.app account and navigate to the settings page.
  2. Find Personal Information: Within the settings page, locate the section related to "Personal Information" or a similar label.
  3. Update Email Address: In the "Personal Information" section, you should find the option to change your email address. Click on the field displaying your current email address and enter the new email address you wish to use.
  4. Save Changes: Once you've entered the new email address and confirmed it, save the changes. Look for a "Save" or "Update" button within the settings page to finalize the update.

By following these steps, you can successfully change the email address associated with your Pangea.app account. If you encounter any issues or need further assistance during this process, don't hesitate to reach out to our support team. We're here to help and ensure that your account information is kept up-to-date and secure.

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How do I delete my account?

If you wish to delete your account on Pangea.app, you can follow these steps:

  1. Access Account Settings: Log in to your Pangea.app account and navigate to the settings page. You can usually find the settings option in the web or mobile app interface.
  2. Locate Account Management: Look for the section related to "Account Management" or a similar label within the settings page.
  3. Delete Account: In the account management section, you should find the option to delete your account. Click on the appropriate button or link to initiate the account deletion process.
  4. Confirmation: Pangea.app may require you to confirm your decision to delete the account to ensure that it is intentional. Follow any additional prompts or confirmations that may appear on the screen.
  5. Account Deletion Complete: Once you have completed the account deletion process, your Pangea.app account will be deactivated, and your information will be removed from the platform.

Please note that account deletion is permanent, and you will lose access to all your data and information associated with the account. Before proceeding, make sure that you have backed up any essential data or information you wish to retain. If you have any concerns or encounter any issues during the account deletion process, feel free to reach out to our support team for assistance. We're here to help ensure a smooth experience for all users, even if you choose to leave the platform.

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Financials

What is Stripe and why does Pangea use it?

Stripe is a leading global payment processing company that enables secure and efficient online transactions. With a strong reputation in the industry, Stripe handles over $350 billion in transactions annually for thousands of companies, including well-known platforms like Lyft, Instacart, and Kickstarter.

Pangea.app chose to partner with Stripe to leverage its robust and reliable payment infrastructure for several essential reasons:

  1. Secure Transactions: Stripe ensures the highest level of security for financial transactions, protecting both talent and clients on Pangea.app. This commitment to security helps build trust and confidence in our platform.
  2. Global Accessibility: Stripe's wide-ranging payment capabilities allow Pangea.app to support freelancers and clients from various countries. It facilitates cross-border payouts, making it easier for talent and clients to collaborate globally.
  3. Efficient Payouts: Using Stripe streamlines the payment process, enabling swift and efficient payouts for completed contracts. This enhances the overall user experience for both talent and clients on our platform.
  4. End-of-Year 1099s: Stripe's integration with Pangea.app ensures smooth and accurate issuance of 1099-NEC forms for talent who earn more than $600 in a year on the platform. These forms are essential for tax reporting and compliance.

By partnering with Stripe, Pangea.app can focus on its core mission of connecting talent with exciting contract-to-hire opportunities while leaving the intricacies of payment processing to a trusted industry leader. The collaboration with Stripe allows us to maintain a secure, seamless, and efficient payment experience, making Pangea.app a reliable platform for talented individuals and companies seeking contract engagements.

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How do I link a Stripe account?

Linking your Stripe account on Pangea.app is a simple and secure process. Here's a step-by-step guide to help you get started:

  1. Create Your First Contract: To initiate the process, create your first contract on Pangea.app. As you progress through the contract setup, you will be prompted to set up your payment account.
  2. Follow the Guided Process: Pangea.app partners with Stripe for payments, ensuring a seamless and reliable payment experience. During the setup, you will be guided through the necessary steps to create your Stripe account.
  3. Provide Required Information: As part of the Stripe account creation process, you will need to provide the following details:
  4. Bank Account: You'll be asked to enter your bank account information to receive payments securely.
  5. Mailing Address: Providing your mailing address is essential for verification and secure communication.
  6. Tax Identification Number: Depending on your location and tax requirements, you may need to input your tax identification number.
  7. Ensure Accuracy: Double-check all the information you provide to ensure its accuracy and completeness. Accurate information is crucial for a smooth payment process.
  8. Submit and Verify: Once you've entered all the required details, submit your information for verification. Stripe will review the provided information to ensure security and compliance.

By following these steps, you can link your Stripe account to Pangea.app, enabling you to handle payments seamlessly and conveniently. Pangea.app values the security and privacy of its users, and our partnership with Stripe ensures that your payment information is handled securely throughout the process. If you encounter any issues or have questions during the setup, our support team is here to assist you every step of the way.

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What countries does Pangea support for payouts?

Pangea.app is proud to offer support for contract payouts to freelancers in 50+ countries. This includes countries such as the United States of America, Canada, and the United Kingdom. For a comprehensive list of the supported countries, please refer to the documentation provided by our payment partner, Stripe. You can find the complete list of supported countries for cross-border payouts on the following link: https://stripe.com/docs/connect/cross-border-payouts

Our commitment to global accessibility ensures that talented individuals from various parts of the world can benefit from the opportunities available on Pangea.app. By facilitating cross-border payouts, we aim to make the process seamless and efficient, allowing freelancers from diverse regions to collaborate and engage in contract-to-hire engagements with companies worldwide.

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How does Pangea make money?

Pangea.app operates on a sustainable and transparent revenue model that benefits both talent and clients. Here's how we generate revenue:

For Talent:

  • Creating a profile, applying to jobs, and sending invoices are entirely free for talent on our Basic plan. This allows talented individuals to explore opportunities and connect with clients without any upfront costs.
  • We offer an optional subscription plan called Cosmic, priced at $9.99 per month. Talent who upgrade to the Cosmic plan gain access to premium features that enhance their visibility and improve their chances of being discovered by potential clients.

For Clients:

  • When clients hire talent through Pangea.app, we apply a 10% mark-up on the invoices they receive from talent (plus processing fees). This mark-up helps support the platform's operations, enabling us to continuously improve our services and provide a seamless experience for both talent and clients.

At Pangea.app, our goal is to create a thriving ecosystem that benefits all stakeholders. By providing a free Basic plan for talent and offering a value-added subscription plan, we aim to empower talent while ensuring our platform remains sustainable. Simultaneously, our revenue from the mark-up on client invoices enables us to maintain and enhance the platform, making it a robust marketplace for connecting talent and companies seeking contract-to-hire engagements.

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Does Pangea handle my taxes?

At Pangea.app, we prioritize compliance with tax regulations to ensure a smooth experience for our users. For any freelancer who earns more than $600 in a year, we generate a 1099-NEC form as required by the IRS.

However, it's important to note that Pangea.app does not provide tax advice. Each individual's tax situation can vary, and we recommend seeking guidance from a licensed tax professional to address your specific tax-related queries and concerns.

Ensuring compliance with tax regulations is essential, and we want to support you in navigating this aspect of your freelance journey. Feel free to reach out to our support team if you have any questions related to Pangea.app and its processes.

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Account

What should I do after signing up?

Congratulations on signing up as a freelancer on Pangea.app! Here are the next steps to kickstart your journey:

  1. Create a Comprehensive Profile: Your profile is your digital representation on Pangea.app, and it's essential to make it stand out. Fill out all the relevant sections, including your skills, experience, education, and featured work. A well-crafted profile increases your chances of getting noticed by potential clients.
  2. Upload a Professional Profile Picture: A high-quality and professional profile picture can leave a positive first impression on clients. Choose a picture that reflects your professionalism and aligns with your personal brand.
  3. Set Your Base Rate and Availability: Determine your base rate, the minimum amount you are willing to work for per hour. Also, indicate your availability, so clients know when you are open for new projects.
  4. Start Applying to Open Contract Roles: Explore the Jobs feed and apply to contract roles that match your skills and interests. Craft personalized and thoughtful applications that showcase your expertise and passion for the specific projects.
  5. Stay Active and Engaged: Regularly check the platform for new opportunities, messages from clients, and updates. Stay engaged with the Pangea.app community, join discussions, and interact with other freelancers and clients.
  6. Leverage Cosmic Subscription (optional): Consider upgrading to the Cosmic subscription plan if you want access to premium features that can enhance your visibility and increase your chances of getting discovered by clients.
  7. Provide Outstanding Work: If you land contract roles, deliver exceptional work to your clients. Positive feedback and client satisfaction can lead to repeat business and positive reviews, further boosting your reputation on the platform.

By following these steps, you position yourself for success as a freelancer on Pangea.app. Our platform is designed to connect talent with exciting contract-to-hire engagements, and with your dedication and skills, you can unlock numerous opportunities for growth and professional development. Welcome to the Pangea.app community, and we wish you the best in your freelance journey!

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What is Pangean status?

Pangean status is a metric that reflects the extent of a freelancer's activity and engagement on the Pangea.app platform. It measures how much a freelancer has worked through the platform and indicates their level of experience and involvement within the Pangea community.

As freelancers actively use Pangea.app to apply for jobs, complete contracts, and participate in various projects, their Pangean status increases based on their cumulative activity. This status serves as a representation of their commitment, reliability, and dedication to their freelance work on the platform.

A higher Pangean status may provide additional benefits or privileges, such as increased visibility to clients or access to exclusive opportunities. It can also be an indicator of a freelancer's reputation and performance within the Pangea.app ecosystem.

Pangean status plays a crucial role in helping clients discover and connect with talented freelancers who have demonstrated a track record of success and reliability. For freelancers, it serves as a testament to their commitment to their craft and their dedication to delivering high-quality work on the Pangea platform.

Detailed View

How do I change my email?

To update the email address associated with your Pangea account, follow these steps:

  1. Access Account Settings: Log in to your Pangea.app account and navigate to the settings page.
  2. Find Personal Information: Within the settings page, locate the section related to "Personal Information" or a similar label.
  3. Update Email Address: In the "Personal Information" section, you should find the option to change your email address. Click on the field displaying your current email address and enter the new email address you wish to use.
  4. Save Changes: Once you've entered the new email address and confirmed it, save the changes. Look for a "Save" or "Update" button within the settings page to finalize the update.

By following these steps, you can successfully change the email address associated with your Pangea.app account. If you encounter any issues or need further assistance during this process, don't hesitate to reach out to our support team. We're here to help and ensure that your account information is kept up-to-date and secure.

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How do I delete my account?

If you wish to delete your account on Pangea.app, you can follow these steps:

  1. Access Account Settings: Log in to your Pangea.app account and navigate to the settings page. You can usually find the settings option in the web or mobile app interface.
  2. Locate Account Management: Look for the section related to "Account Management" or a similar label within the settings page.
  3. Delete Account: In the account management section, you should find the option to delete your account. Click on the appropriate button or link to initiate the account deletion process.
  4. Confirmation: Pangea.app may require you to confirm your decision to delete the account to ensure that it is intentional. Follow any additional prompts or confirmations that may appear on the screen.
  5. Account Deletion Complete: Once you have completed the account deletion process, your Pangea.app account will be deactivated, and your information will be removed from the platform.

Please note that account deletion is permanent, and you will lose access to all your data and information associated with the account. Before proceeding, make sure that you have backed up any essential data or information you wish to retain. If you have any concerns or encounter any issues during the account deletion process, feel free to reach out to our support team for assistance. We're here to help ensure a smooth experience for all users, even if you choose to leave the platform.

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General

What is Pangea?

Pangea is a powerful platform that connects your company with a vast network of highly skilled professionals from around the world. Our platform is designed to help you find exceptional talent in areas such as design, growth, operations, product development, engineering, and more.

Key features and benefits of Pangea for clients include:

  1. Access to Top Talent: Pangea's talent pool comprises over 60,000 handpicked professionals who have been curated to meet your specific needs. We ensure that you have access to exceptional individuals with the skills and expertise your company requires.
  2. Efficient Filtering and Browsing: With Pangea's user-friendly interface, you can easily browse and filter talent based on their roles, industry experience, and past projects. This helps you find the best-suited candidates for your projects.
  3. Flexible Contract Options: Pangea offers the flexibility to set up part-time contracts, allowing you to evaluate the long-term fit of talent before transitioning to full-time engagements when you're ready.
  4. Seamless Contract-to-Hire: Pangea facilitates seamless contract-to-hire engagements, enabling you to work with talent on a temporary basis to assess their performance and fit within your team. When you find the perfect match, transitioning the talent to a full-time role becomes smooth and hassle-free.
  5. Global Reach: Pangea enables you to connect with talent not only within the USA but also from around the globe. This gives you access to a diverse range of skills and perspectives to enrich your projects.
  6. Build Your Dream Team: By leveraging Pangea's capabilities, you can take the first step towards building your dream team of talented professionals who can contribute to your company's growth and success.

Pangea's mission is to help forward-thinking companies like yours find the right talent, regardless of geographic boundaries, and foster successful collaborations. Through our platform, you can discover exceptional individuals who are eager to make a positive impact on your projects and contribute to your company's growth. Take advantage of Pangea's extensive network of talented professionals and start building a high-performing team today, with the added benefit of seamless contract-to-hire engagements.

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Who is Pangea for?

Pangea is an ideal platform for forward-thinking companies like yours that are seeking to collaborate with ambitious and talented professionals. It offers a unique opportunity to achieve two key objectives simultaneously:

  1. Immediate Growth: By leveraging the talent available on Pangea, your company can access a pool of skilled individuals who are ready to contribute their expertise to your projects. This allows you to quickly fill skill gaps, execute projects efficiently, and achieve immediate growth.
  2. Building Relationships for the Future: Pangea provides a platform for companies to engage with talented individuals on a contract-to-hire basis. This approach allows you to work closely with freelancers and assess their suitability for potential full-time roles within your organization. It's an effective way to identify and nurture potential future employees based on their performance during the contract engagement.

The benefits of using Pangea for your talent needs include:

  • Access to Ambitious Talent: Pangea's platform attracts driven and ambitious talent, offering you the chance to collaborate with professionals who are eager to make a positive impact on your company.
  • Flexibility and Scalability: Whether you need assistance with short-term projects or ongoing support, Pangea enables you to find the right talent and scale your workforce based on your evolving needs.
  • Cost-Effectiveness: Engaging freelancers through Pangea can be a cost-effective solution, allowing you to optimize your resources and budgets.
  • Diverse Skillsets: Pangea's talent pool spans various industries and skills, giving you access to a diverse range of expertise for your projects.

Embracing Pangea as your talent acquisition platform demonstrates your company's commitment to innovation and adaptability. By collaborating with ambitious freelancers and nurturing potential future employees, you can stay competitive and drive your company's growth in a dynamic and evolving business landscape.

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What is freelance work?

As a client, freelance work refers to projects or tasks that are outsourced to independent professionals, known as freelancers, rather than hiring full-time employees. Freelancers are skilled individuals who offer their expertise on a contract basis to businesses like yours.

Freelance work covers a wide range of services and industries, including graphic design, web development, content writing, marketing, consulting, and more. These professionals bring specialized skills and experience to help you complete projects, meet deadlines, and achieve specific objectives.

Hiring freelancers offers several advantages for your company, including:

  1. Flexibility: Freelancers can be engaged for short-term projects or specific tasks, providing the flexibility to scale up or down as needed.
  2. Cost-Effectiveness: Hiring freelancers can often be more cost-effective than hiring full-time employees, as you only pay for the work done on a project basis.
  3. Access to Specialized Skills: Freelancers often possess niche expertise, allowing you to tap into specialized talent for specific projects.
  4. Efficiency: Freelancers can bring fresh perspectives and efficiency to projects, as they are accustomed to working on various assignments and delivering results quickly.
  5. Reduced Overhead: When you hire freelancers, you don't have to worry about employee benefits or providing workspace, reducing your overhead costs.

Whether you need a one-time project completed, ongoing support for specific tasks, or expertise for short-term engagements, freelance work presents a valuable opportunity to leverage external talent and drive your company's success. On Pangea.app, you can connect with a diverse pool of skilled freelancers who are ready to contribute their expertise to your projects.

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Why should I choose Pangea.app for contract-to-hire engagements?

At Pangea.app, we offer a unique and seamless platform that connects companies with top-tier talent. Our curated pool of professionals ensures that you find the perfect fit for your contract-to-hire needs. By choosing Pangea, you gain access to a diverse talent pool, transparent hiring processes, and the potential for a long-term successful partnership.

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What sets Pangea.app apart from other hiring platforms?

Pangea.app stands out by offering a personalized experience for both companies and talent. Our dedicated support team is here to assist you at every step, making the hiring process smooth and efficient. Furthermore, we prioritize diversity and inclusion, ensuring you have access to a pool of diverse talent that can bring fresh perspectives to your organization.

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How does billing work for contract-to-hire engagements on Pangea.app?

Our billing process is straightforward and transparent. You only pay for the hours worked by the talent you hire through Pangea.app. We offer flexible pricing plans that suit your specific needs, making it easy to manage your budget effectively.

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What if I'm not satisfied with the talent I hire through Pangea.app?

Our top priority is your satisfaction. If you encounter any issues or concerns with the talent you hire, we're here to help. Reach out to our support team, and we'll work with you to find a suitable solution or even provide replacements if necessary.

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Hiring

How do I hire talent?

To hire talent on Pangea, first post a job. Once you post, freelancers will apply to your job and you will receive their portfolios as well as a cover letter.

From the job post manager you can select the applicant you like the most and click on the 'Create Offer' button to draft and send an offer. Taking an engagement off-platform is a violation of our policy.

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How do I make a job post?

When you post a job you’ll specify the scope, expectations, and and initial screening questions you want applicants to answer.

A good job post will make applicant excited to work with your team and give a clear understanding of what you need help with.

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What is a pending job post?

A pending job post refers to a job post that has been submitted for approval but has not yet been made accessible to the talent pool on Pangea.app. When you create a job post, it goes through a review process by our team to ensure that it aligns with our platform's guidelines and standards.

During the review process, our team carefully evaluates the job post to ensure that it provides clear and accurate information about the role, compensation, and requirements. This review process helps maintain the quality of job posts on Pangea.app and ensures that freelancers have access to legitimate and relevant opportunities.

Once your job post is submitted for approval, you can expect a response within 24 hours. If your job post is approved, it will become visible to the talent pool, and freelancers will be able to view and apply for the opportunity. You will receive a notification via email when your job post is approved.

However, in some cases, a job post may be declined during the review process if it does not meet our guidelines or requires additional information. If this happens, a member of our team will reach out to you to provide feedback and suggest ways to enhance your job post so that it meets our platform's requirements.

At Pangea.app, we are committed to maintaining a high standard of job posts and fostering a positive and productive environment for both clients and freelancers. If you have any questions or need assistance with your job post or any other aspect of the platform, our support team is available to help you every step of the way. We want to ensure that your experience on Pangea.app is successful and rewarding.


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How do I transfer a contract to Deel?

1. Once you’ve found your ideal teammate, you can send them an offer through the Applicant Manager or Messenger on our platform.

2. Once you have a contract in place, go to your Contracts page on Pangea and select the contract you want to transfer to Deel.

3. From the detailed Contract view, go to the “Terms” tab and click on the "Onboard via Deel” button.

4. A popover will appear asking how you would like to onboard the talent. Choose between "Contractor" or "Employee", depending on the nature of your agreement with the talent.

5. You’ll then be redirected to Deel to set them up on your Deel account.

6. If you don’t have a Deel account please check out this link to learn more.

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Can I hire talent on Pangea.app for short-term projects?

Absolutely! Pangea.app caters to both short-term and long-term projects. Whether you need someone for a quick project or are looking for a potential full-time hire, our platform offers the flexibility to meet your requirements.

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Are there any fees for creating a job post on Pangea.app?

No, posting a job on Pangea.app is completely free. We want to make it as easy and accessible as possible for companies to connect with talented freelancers and find the right match for their projects. Whether you are looking for short-term engagements or considering contract-to-hire opportunities, you can create job posts without incurring any charges.

By offering free job posting, we encourage companies to explore the diverse pool of skilled professionals on our platform and discover the perfect fit for their project needs. You can create job posts with clear and detailed descriptions to attract freelancers who align with your requirements and company culture.

Additionally, our platform provides features and tools to streamline the hiring process, manage applications, and communicate with freelancers effectively – all without any upfront costs for job posting.

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Working with Talent

How do I pay my freelancer?

To make a payment to your freelancer on Pangea.app, follow these steps:

  1. Invoice Submission: Your freelancer (Pangean) will submit an invoice for the work completed, detailing the agreed-upon compensation and any relevant project information. Once the invoice is submitted, it will appear as an outstanding balance on their Contract card.
  2. Access the Contract Details: Log in to your Pangea.app account and navigate to the Contracts section. Find the contract with the freelancer you wish to pay and click on their name to access the contract details.
  3. Navigate to the Payments Tab: Within the contract details, locate and click on the "Payments" tab. This section displays all the outstanding invoices and payment details related to the contract.
  4. Pay the Invoice: Identify the relevant invoice from the list of outstanding balances. Click on the "Pay" button located to the right of the invoice. This action will redirect you to the payment screen.
  5. Complete the Payment: On the payment screen, you can finalize the payment process. When you make a payment through Pangea.app, the funds will be debited from your account immediately, and they will be transferred directly to your freelancer.
  6. 1099 Filing: Pangea.app handles the filing of 1099 forms for your freelancers. At the end of the year, we will generate and file the necessary 1099 form on behalf of your freelancer. This ensures compliance with tax regulations and relieves you of the responsibility of filing the 1099.

By utilizing the payment system on Pangea.app, you can efficiently compensate your freelancers for their work and maintain a seamless payment process. Our platform is designed to handle payment transactions securely and facilitate successful collaborations between clients and freelancers.

If you have any questions or encounter any issues related to payments or invoicing, our support team is always available to assist you. We strive to ensure a smooth and transparent payment process for all users on Pangea.app.

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What are tasks?

Tasks on Pangea.app are specific assignments or projects that you can assign to your freelancers within an active contract. They allow you to delegate individual pieces of work, track progress, and manage deliverables efficiently.

To assign a task, follow these steps:

  1. Access the Contracts Screen: Log in to your Pangea.app account and navigate to the Dashboard. From there, go to the Contracts screen, which displays all your active contracts with freelancers.
  2. Select the Correct Pangean: Identify the specific freelancer (Pangean) with whom you want to assign the task. Click on their name to access their contract details.
  3. Navigate to the Tasks Tab: Within the contract details, locate and click on the "Tasks" tab. This section allows you to manage and assign tasks related to the ongoing project.
  4. Add a Task: At the bottom of the Tasks tab, you'll find a button that reads either "Give your Pangean a task" or "Add Task" depending on the contract's status. Click on this button to create a new task.
  5. Describe the Task: A form will appear, prompting you to describe the task in detail. Clearly specify the task's requirements, objectives, and any relevant instructions to ensure a smooth workflow for the freelancer.
  6. Set Due Date and Compensation: You can assign a due date to the task, indicating when you expect it to be completed. Additionally, you have the option to specify a compensation amount for the task, if applicable.

By utilizing tasks on Pangea.app, you can efficiently manage project deliverables, track progress, and maintain clear communication with your freelancers. Tasks offer a structured way to delegate work and ensure that your projects stay on track.

Remember that Pangea.app is designed to streamline your workflow and foster effective collaborations between clients and freelancers. Whether you're assigning tasks or managing ongoing contracts, our platform is here to support you in achieving your project goals. If you have any questions or need further assistance, feel free to reach out to our support team.

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How do I end a contract?

Ending a contract on Pangea.app is a straightforward process. If there are no outstanding invoices, follow these steps to terminate the engagement:

  1. Access the Contracts Page: Log in to your Pangea.app account and navigate to the Contracts page. This page displays all your active contracts with freelancers.
  2. Locate the Contract: Find the contract card for the specific freelancer with whom you wish to end the engagement. The contract card should contain essential details about the ongoing project.
  3. Navigate to the Terms Section: Within the contract card, look for the "Terms" section. This section provides important information about the contract, including its duration and terms.
  4. End the Contract: At the bottom of the Terms page on the contract card, you will find an "End Contract" button on the right-hand side. Click on this button to initiate the process of ending the contract.
  5. Confirmation (if applicable): Pangea.app may ask for confirmation before finalizing the termination of the contract. Review the details and confirm your decision if prompted.
  6. Communication with the Freelancer: Once you've ended the contract, communicate with the freelancer to ensure a smooth transition. Address any remaining tasks or responsibilities and discuss any final payments, if applicable.

Please note that ending a contract should be approached thoughtfully, and it's essential to communicate clearly with the freelancer to avoid misunderstandings. If there are any concerns or challenges during the process, our support team is here to assist you in facilitating a successful conclusion to the contract.

Remember that Pangea.app is committed to fostering positive and productive collaborations between clients and freelancers. We strive to ensure that your experience on the platform is smooth and efficient, even when it comes to ending engagements when necessary. If you need any guidance or support during this process, do not hesitate to reach out to our support team for assistance.

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What to do if my freelancer isn’t meeting my expectations?

If you find that your freelancer isn't meeting your expectations, we recommend taking the following steps to address the situation:

  1. Provide Direct Feedback: The first step is to communicate openly and honestly with your freelancer. Share your specific concerns and clarify your expectations regarding the project. Constructive feedback can be valuable in helping the freelancer understand your requirements and make the necessary adjustments.
  2. Encourage Collaboration: Encourage a collaborative approach by inviting the freelancer to share their perspective and challenges they might be facing. This dialogue can foster a better understanding of each other's viewpoints and lead to finding solutions together.
  3. Monitor Progress: Keep a close eye on the freelancer's progress after providing feedback. Observe whether the necessary improvements are being made and whether they align with your expectations.
  4. Reach Out to Support: If you find that the situation is not improving or if you require additional assistance, don't hesitate to contact our support team at support@pangea.app. Our dedicated team is here to provide personalized assistance and help resolve any issues that may arise during your engagement.
  5. Consider Contract Terms: Review the terms of the contract to ensure that both parties are meeting their agreed-upon responsibilities. If necessary, discuss any modifications or adjustments that may be needed to align expectations.
  6. Explore Alternatives: If, despite your efforts, the freelancer still fails to meet your expectations, consider exploring alternatives. Pangea.app offers a diverse pool of talent, and our support team can assist you in finding a replacement who better aligns with your project requirements.

At Pangea.app, we aim to facilitate successful collaborations between clients and freelancers. We understand that each project is unique, and challenges may arise during the course of engagement. Our support team is committed to providing personalized assistance and ensuring that your experience on the platform is positive and productive. Feel free to reach out to us at any time for guidance or support in addressing any issues you may encounter with your freelancer.


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How does Pangea.app ensure the quality of talent available on the platform?

We take pride in maintaining high-quality talent on Pangea.app. Our rigorous vetting process ensures that all professionals undergo thorough assessments, interviews, and reference checks. We want to make sure that you have access to skilled and motivated individuals who align with your company's values and goals.

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Can I find talent for specific industries or roles on Pangea.app?

Absolutely! Pangea.app is designed to cater to a wide range of industries and roles. Whether you need software developers, marketing experts, project managers, or any other skill set, our platform is equipped to connect you with the talent you require. Simply tell us your specific requirements, and we'll take care of the rest.

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Can I use Pangea.app for recurring contract engagements with the same freelancers?

Absolutely! Pangea.app is designed to support both one-time projects and recurring contract engagements with the same freelancers. We understand that businesses often have ongoing needs and may require the expertise of talented professionals on a regular basis.

Using Pangea.app for recurring contract engagements offers several advantages:

  1. Efficiency: Once you've established a working relationship with a freelancer and are satisfied with their performance, you can easily re-engage them for future projects. This saves time on the hiring process and allows you to focus on the project itself.
  2. Consistency: Working with the same freelancers consistently fosters familiarity and understanding of your company's goals, values, and processes. This can lead to increased efficiency and smoother collaborations.
  3. Streamlined Payments: Pangea.app's integrated payment system makes it convenient to manage payments for recurring projects. You can easily set up and process payments for each engagement.
  4. Building Long-Term Relationships: By engaging the same freelancers for recurring projects, you have the opportunity to build long-term relationships with skilled professionals who are invested in your company's success.
  5. Flexibility: Pangea.app allows you to create contracts with varying timeframes, enabling you to adjust the duration of each engagement based on project requirements.

Whether you need ongoing assistance in a specific area or require specialized expertise for different projects throughout the year, Pangea.app provides the platform and tools to support your recurring contract engagements.

By fostering long-term collaborations with talented freelancers, you can build a reliable team of experts who understand your business needs and contribute to its growth and success.

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Company Profile

How do I access my company profile?

To access and edit your company profile on Pangea.app, follow these steps:

  1. Click on Your Profile Picture: In the header or navigation bar of Pangea.app, you'll find your profile picture or avatar. Click on your profile picture to access the drop-down menu.
  2. Select 'My Company': From the drop-down menu, look for the option labeled 'My Company' and click on it. This action will take you to your company profile page.
  3. Edit Company Profile: Once you're on your company profile page, you can edit and update the information in various sections, including 'Company Basics' and 'About Company.' It is highly recommended to fill out these fields with relevant and engaging information.
  4. Complete Profile Sections: Take the time to fill out the different sections of your company profile. Providing comprehensive and accurate details can significantly impact how potential talent perceives your company and its culture. Many freelancers will review both your personal and company profiles before applying, so investing time in populating these sections can go a long way in attracting the right talent.

Editing your company profile allows you to showcase your company's strengths, values, and opportunities to potential talent on the platform. A well-crafted company profile can make a positive impression and attract freelancers who align with your company's mission and goals.

Remember to regularly review and update your company profile as your organization grows and evolves. Pangea.app is designed to help you connect with top talent efficiently, and a well-maintained company profile enhances the chances of finding the right freelancers for your projects.

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How do I invite team members to my company?

To invite team members to your company account on Pangea.app, follow these steps:

  1. Access Company Profile Page: Log in to your Pangea.app account and navigate to your company's profile page. You can access this page from the main dashboard or by clicking on your company's name in the top navigation menu.
  2. Team Members Card: On the right-hand side of your company profile page, you will see a "Team Members" card with a pencil icon. Click on this icon to initiate the process of inviting team members.
  3. Enter Email Address: A form will appear, prompting you to enter the email address of the team member you wish to invite to Pangea.app. Provide the correct email address and proceed.
  4. Invitation Sent: An invitation will be sent to the specified email address, inviting the team member to join your company on Pangea.app. They will receive instructions on how to sign up and create their business account.

Please note that team members can also sign up on Pangea.app independently without being invited via email. When they create a business account, they will be asked to enter their company's name. If the company already exists in Pangea.app's database, they can select it to join. However, if a new team member joins an existing company, they will not be able to take any actions on the company's behalf until they are approved by the company admin. The admin is typically the first user from the company who created the Pangea.app account.

By inviting team members to your company account, you can foster collaboration within your organization and facilitate a seamless hiring process. Pangea.app provides tools and features to help you efficiently manage your team members and company profile, ensuring a smooth experience for everyone involved.

If you have any questions or need further assistance in managing your company account and team members, our support team is here to provide guidance and support throughout the process.

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How do I invite team members to a job post?

To invite your team members to an active job post on Pangea.app, follow these steps:

  1. Ensure Team Members are on Pangea: Before inviting team members to a job post, ensure that they have already joined your company on Pangea.app as registered users. If they haven't signed up yet, encourage them to create an account on the platform.
  2. Access the 'Jobs' Tab: Log in to your Pangea.app account and navigate to the 'Jobs' tab. This section displays all your active job posts.
  3. Select the Job Post: Find the specific job post to which you want to invite your team members. Click on the job post to access its details.
  4. Click on the Three Dots: Within the job post details, locate the three dots (...) symbol. Click on this icon to access additional options for the job post.
  5. Invite Coworkers: From the options that appear, select "Invite Coworkers." This action will trigger a process to invite your team members to the job post.

By inviting your team members to a job post, you can promote collaboration within your organization and encourage your talented professionals to explore new opportunities on Pangea.app. This approach can be especially beneficial when looking to build a team with individuals who are already familiar with your company's culture and values.

As you navigate through the platform, Pangea.app provides various tools and features to streamline your hiring process and strengthen the connections between clients and talented professionals. If you have any questions or need assistance during the job posting process, our support team is ready to help you every step of the way.

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Financials

Do I have to use Pangea to payout freelancers?

Yes, when you hire freelancers through Pangea.app, it is required to use the platform for making payments to those freelancers. Pangea.app is designed to facilitate the entire contract-to-hire process, from job posting to payment processing, ensuring a seamless experience for both clients and freelancers.

When you work with freelancers on Pangea.app, all payments and financial transactions are handled through our secure payment gateway, powered by our trusted partner, Stripe. This approach streamlines the payment process, provides transparency, and ensures compliance with tax regulations.

By conducting all payments on Pangea.app, you benefit from the convenience of a centralized platform that manages contract engagements, invoicing, and 1099 filings. This integration simplifies financial operations and allows you to focus on building successful projects and fostering valuable relationships with talented professionals.

Additionally, using Pangea.app for payments helps maintain the integrity of our platform and supports the ongoing development of features and services that benefit both clients and freelancers.

If you have any questions or need further clarification about payments or any other aspect of using Pangea.app, our support team is here to provide assistance and guidance. We are committed to ensuring a positive and productive experience for all users on Pangea.app.

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What type of payment methods can I use?

You can set up your payment method with a debit or credit card and ACH. A debit or credit card is highly recommended to ensure the fastest payout processing time for your freelancer. Credit/debit payouts take 1 - 2 business days to process, while ACH takes 10 business days to process.

Your payment method can be saved to your Pangea account to make processing payments quick and easy, just like checking out a shopping cart on Amazon.

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What countries does Pangea support for payouts?

Pangea.app currently supports payouts to freelancers in 50+ countries. These countries include popular locations such as the United States of America, Canada, the United Kingdom, and many others around the globe. The platform strives to facilitate smooth and efficient payouts to freelancers worldwide, ensuring that talented professionals from diverse locations can participate in exciting contract engagements.

For the complete list of supported countries for payouts, you can refer to the official documentation provided by our payment partner, Stripe, which manages the payout process. The link to the specific information about cross-border payouts supported by Stripe can be found here: https://stripe.com/docs/connect/cross-border-payouts

If you are a client looking to hire freelancers from various regions, rest assured that Pangea.app is designed to accommodate international collaborations, enabling you to connect with skilled professionals from different parts of the world.

As Pangea.app continues to expand its offerings and partnerships, the list of supported countries for payouts may evolve. If you have any specific questions or need further details about payouts to freelancers in particular regions, our support team is always available to assist you. We are dedicated to providing a global platform that fosters successful and rewarding engagements for clients and freelancers alike.

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How does Pangea make money?

At Pangea.app, we generate revenue through a transparent and straightforward model. We charge companies a 10% mark-up on the rate of their talent, in addition to processing fees. This mark-up is applied to the compensation paid to the freelancers for their work on the platform.

In addition to the mark-up, we offer companies the option to upgrade their accounts to one of our membership plans. These membership plans provide additional features and benefits that cater to the specific needs of companies seeking exceptional talent for their projects.

By utilizing this revenue model, Pangea.app ensures that companies have access to a diverse pool of highly skilled professionals across various industries, including design, growth, operations, product, engineering, and more. We strive to offer competitive pricing while maintaining the quality of service and support for both clients and freelancers.

Our goal is to create a sustainable and thriving ecosystem where forward-thinking companies can easily connect with ambitious and talented freelancers, fostering successful collaborations and helping businesses achieve their goals.

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Does Pangea generate the 1099s for my hires?

Yes! Pangea.app takes care of generating and filing 1099s for the freelancers you work with, making the tax process seamless and hassle-free for you. Our built-in payment gateway handles all the necessary tax documentation, so you don't have to worry about additional tax onboarding or paperwork when hiring a freelancer from Pangea.app.

When you engage with freelancers through Pangea.app and process payments using our platform, we automatically collect the required tax information from both you and the freelancer. This includes details such as earnings, payments, and relevant tax identification numbers. At the end of the year, we compile this information and generate the necessary 1099 forms for your freelancers.

By taking care of 1099 generation and filing, Pangea.app ensures that you remain compliant with tax regulations while enjoying a smooth and efficient payment process. This feature saves you time and effort, allowing you to focus on your projects and the growth of your company without the burden of tax-related paperwork.

Our goal at Pangea.app is to provide a comprehensive platform that streamlines the hiring and payment process, and our built-in tax management is just one of the many features designed to make your experience as a client or freelancer as straightforward and successful as possible.

If you have any questions about tax-related matters, our support team is always available to provide assistance and address any concerns you may have. We're here to support you throughout your journey on Pangea.app and ensure a positive and productive experience for both clients and freelancers.

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Account

What should I do after signing up?

After signing up on Pangea.app, there are a few essential steps you should take to make the most of your experience on the platform:

  1. Complete Your Profiles: Start by filling out your personal profile and company profile in detail. Ensure that all the relevant information is provided to showcase your expertise, skills, and company values. A complete and engaging profile will attract talented freelancers and foster meaningful connections.
  2. Post a Job: Once your profiles are set up, it's time to create a job post. Use a clear and descriptive title for your job to attract the right freelancers. Provide comprehensive details about the role, project requirements, and compensation to help freelancers understand what you're looking for.
  3. Browse Talent Database: Take advantage of Pangea.app's vast database of talent. Explore the profiles of skilled professionals across various industries and roles. You can use search filters to find freelancers with specific skills or experience that match your project needs.
  4. Invite Standout Talent: If you come across freelancers who stand out and align with your project requirements, consider inviting them to apply for your job post directly. Personalized invitations can encourage talented freelancers to consider your opportunity seriously.
  5. Manage Applications: As freelancers apply for your job post, review their profiles and qualifications carefully. Shortlist candidates who best match your project needs and may be a good fit for your team.
  6. Communicate with Freelancers: Maintain clear communication with freelancers throughout the hiring process. Respond promptly to their inquiries and provide any additional details they may need to better understand the project.
  7. Select and Engage Talent: After reviewing applications and conducting any necessary interviews or assessments, select the freelancers you want to work with. Engage in contract discussions, negotiate terms, and set expectations for the project.
  8. Start Collaboration: Once you've finalized the contract terms, you can begin the collaboration with your chosen freelancers. Keep track of project progress, provide feedback, and ensure that the freelancers have all the resources they need to succeed.

By following these steps, you can effectively use Pangea.app to connect with talented freelancers and build successful collaborations. Remember to maintain a professional and respectful approach while interacting with freelancers to foster a positive and productive working relationship.

If you encounter any questions or need support during your journey on Pangea.app, our support team is here to assist you. We're committed to helping you find the right talent and achieve your project goals on our platform.

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How do I change my email?

The email address associated with your Pangea account can be updated from the settings page of the web or mobile app under the 'account settings' and 'personal information' section.

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How do I delete my account?

Your account can be deleted from the settings page of the web or mobile app under the 'account settings' and 'account management' section

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